The cashier, instead of collecting money and despite so many people, is gossiping and being nosy, getting in the way of his two colleagues who are dispensing the ice creams.
The people who have a positive opinion of this safe place are people known to the employees to cover up the mistreatment of the customer. Extremely rude, they don't want to serve, they make faces and tell customers that they no longer have enough liquids to avoid serving, they throw the ice cream when delivering and make fun of the customers. I will not return again, I do not know what they are waiting for to get rid of them, in the end the brand is the one who is stained with this incorrect selection of personnel without the capacity for correct attention
Terrible service and attention from Ms. Dapne Gissel Romero Hernández and her colleague on duty since once the product was paid they wanted to give us what they wanted, when I requested my refund they started chaos, supported by the security of the plaza who gave me The reason was because I was very calm and demanding my rights as a consumer, since they only wanted to return half of my total bill and I without having my two products.
The worst mistake was FILMING MY 3-YEAR-OLD SON, which is why I started with a legal procedure.
Terrible service the people who serve are very rude and mocking, I made a purchase and at the time of paying very rude the cashier told me I have no change, the purchase was $90 pesos, and then the lady sr came up to say something in her ear and they mocked both .
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The cashier, instead of collecting money and despite so many people, is gossiping and being nosy, getting in the way of his two colleagues who are dispensing the ice creams.
a month ago0
The people who have a positive opinion of this safe place are people known to the employees to cover up the mistreatment of the customer. Extremely rude, they don't want to serve, they make faces and tell customers that they no longer have enough liquids to avoid serving, they throw the ice cream when delivering and make fun of the customers. I will not return again, I do not know what they are waiting for to get rid of them, in the end the brand is the one who is stained with this incorrect selection of personnel without the capacity for correct attention
a month ago0
Terrible service and attention from Ms. Dapne Gissel Romero Hernández and her colleague on duty since once the product was paid they wanted to give us what they wanted, when I requested my refund they started chaos, supported by the security of the plaza who gave me The reason was because I was very calm and demanding my rights as a consumer, since they only wanted to return half of my total bill and I without having my two products. The worst mistake was FILMING MY 3-YEAR-OLD SON, which is why I started with a legal procedure.
3 months ago0
Terrible service the people who serve are very rude and mocking, I made a purchase and at the time of paying very rude the cashier told me I have no change, the purchase was $90 pesos, and then the lady sr came up to say something in her ear and they mocked both .
3 months ago0
It was spectacular, the customer service was ideal... They were very kind, without a doubt Nutrisa is a good brand, I recommend this place 100%.❤
2 months ago